You can make an account with us right here or by clicking the top right of the website 'Login or register'.
This can happen for many reasons, we advise you to contact our customer support team at [email protected] or call +41 61 588 03 13.
Yes, that is possible. You login with your account and click on “order history and details”. On the screen you will see a label “invoice”, where under you see a PDF file for all your orders that have been placed.
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