Quality guarantee
Guarantee
Every product you buy from Cibdol is covered by the statutory warranty: it must be, and do, what you can reasonably expect from it. If something is not right, contact us and we will sort it out together.
Questions about a product or warranty? Our team replies within 24 hours on business days.
Genuine Cibdol products
Every order ships from our own warehouse in the Netherlands, straight from the source, so you always receive genuine Cibdol stock.
Shelf life on every bottle
Each product shows its own best-before date on the packaging, so you can check freshness for yourself at any time.
Discreet, tracked shipping
Orders ship in plain, unbranded packaging, with a track-and-trace code included on every order.
Expert support
Questions about a product, an order or the warranty? Our customer service team is happy to help: reach out via the contact form.
14-day right of withdrawal
Changed your mind? You can return any unopened product within 14 calendar days of delivery: see our return policy for the steps.
Satisfaction promise
Not happy with your order? Contact us within 14 days for a return, replacement or refund.
14
Calendar days to change your mind
£21.00
Free EU shipping from
EU
Shipping across Europe
18+
We only sell to adults
Damaged in transit?
If your order arrives damaged, take photos right away and contact us within 7 calendar days of delivery. Once we've received and inspected the item, we'll send you a replacement where applicable.
Covered by Dutch and EU law
Cibdol bv is a Dutch company. Your purchase is governed by Dutch and EU consumer law, including the statutory warranty and the 14-day right of withdrawal.
Statutory warranty
Every item is covered by statutory warranty under EU consumer law. If you have questions about the warranty on a specific product, reach out via our contact form.
Got a question about a product?
Our team is here to help: reach out via the contact form.
Contact form