Shipping information

At Cibdol we take shipping very seriously. We use the latest techniques and services to ensure that your package arrives safely, securely and in a timely manner. All of our products are shipped in discreet, unmarked packages, and sent via ‘Track & Trace’ couriers – ensuring total control and peace of mind.

Delivery costs and time

We send all of our packages with a “track and trace” courier service, which allows your package to be tracked online. The tracking number is sent to you via email once your order has been shipped.

Customers
Standard:  
For orders under €30, we charge €6,95 for shipping within the EU.

Express:
We offer customers the option to receive their packages extra-fast. The prices for express shipping can range from €9,95 to €12,95 depending on location. During the check-out process (before payment), the costs for express shipping will be indicated alongside the shipping method.

Business accounts
For orders under €250, (ex VAT) we charge €5,75 (ex VAT) for shipping within the EU.

Shipping countries

To get a better idea of the delivery time associated with your country of residence, please see the below chart. If your country does not appear on the list below, it means we do not ship to your country.

Delivery time (working days)
Country Standard Express
Austria 4 - 6 1 - 2
Bosnia and Herzegovina 8 - 10 1 - 2
Bulgaria 7 - 9 1 - 2
Croatia 5 - 7 1 - 2
Czech Republic 3 - 5 1 - 2
Cyprus 4 - 6 1 - 2
Denmark 4 - 6 1 - 2
Estonia 6 - 8 1 - 2
France 3 - 5 1 - 2
Germany 1 - 3 1 - 2
Greece 8 - 10 1 - 2
Hungary 6 - 8 1 - 2
Iceland 8 - 10 1 - 2
Ireland 8 - 10 1 - 2
Italy 1 - 3 Not available
Latvia 6 - 8 1 - 2
Liechtenstein 6 - 8 1 - 2
Lithuania 4 - 6 1 - 2
Luxemburg 2 - 4 1 - 2
Malta 4 - 6 1 - 2
Netherlands 1 - 2 1
Poland 4 - 6 1 - 2
Portugal 6 - 8 1 - 2
Romania 4 - 6 1 - 2
San Marino 8 - 10 1 - 2
Slovakia 3 - 5 1 - 2
Slovenia 10 - 12 1 - 2
Spain 4 - 6 1 - 2
United Kingdom 3 - 5 1 - 2

*All shipping times are approximations and cannot be guaranteed. Note that these may increase during holidays.


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