Knowledge Base

You can contact our Customer Service Team by e-mail via [email protected] or by telephone at +41 61 588 0313.

Yes, we test and monitor Cibdol CBD Oil throughout its creation process to ensure safety and quality. You can find the analysis here.

Unfortunately we are legally not allowed to make any medical claims. There are several blogs available Online, showing a relationship between CBD and epilepsy. Thorough research is always recommended when dealing with a serious disease such as epilepsy and we highly recommend that you consult your GP or medical practitioner when in doubt. You can find the famous case study of Charlotte Figi here. Other informative blogs you can find here.

You can make an account with us right here or by clicking the top right of the website www.cibdol.com/uk "Login or register".

Certainly. To apply for a wholesale account, please send your application to [email protected]. A member of our Customer Service Team will contact you within 24 hours with more information and Terms and Conditions. We require a minimum order amount of € 250 for all wholesale orders.

This can happen for many reasons, we advise you to contact our customer support team at [email protected] or call 0041 61 588 0313.

Unfortunately we are legally not allowed to make any medical claims. There are several blogs available Online, showing a relationship between CBD and epilepsy. Thorough research is always recommended when dealing with a serious disease such as epilepsy and we highly recommend that you consult your GP or medical practitioner when in doubt. You can find the famous case study of Charlotte Figi here. Other informative blogs you can find here.

If the payment turns out to be unsuccessful, please contact our customer service. Our employees provide quick and discreet handling. The e-mail address is [email protected] and phone number 0031 20 722 07 13. You can find a full list of all available payment options on our Payment Methods page, in the footer of our website. When paying via bank wire transfer, don't forget to include your ordernumber which start with B000.

Unfortunately, our payment provider dos not accept prepaid credit cards. For an overview of all of our payment methods please refer to the following page.

Yes, once the order is shipped we assign a Track & Trace code to the package. By sending an e-mail to [email protected] you can request the code. We'll make sure that the code is sent to you as soon as possible.